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Hello you! Welcome to Plymouth's Library of Things!

Are you ready to save money, reduce clutter in your house and do your bit to save the planet? AMAZING.

We have a FAQ'S HERE but if you have any other questions email us: hello@borrowdontbuy.co.uk call us: 01752 393636, or message us on Facebook or Instagram @borrowdontbuy

How to START BORROWING:

 

Step 1 - BECOMING A MEMBER

 

  • Sign Up and create your account HERE and sign the Agreements.
  • Choose a Membership to suit you and when paying you will have the option to save your payment method to your account. If you don't choose to do this, you will need to manually save a payment method before you can make a reservation.
  • Remember to fill in your contact details and address. We will need to see ID and proof of address if its your first loan.

 

Step 2- MAKING A RESERVATION

 

  • Log in to your account (top right of this page or HERE) and make sure you have an active Membership, then click the basket icon at the top of the page and ‘Reserve Items’ or click on the ‘Reserve’ button below an item to begin.
  • You will have to pick date and time slot to come and collect your items on one of our open days. This to make sure your reservation is all ready and waiting for you! Once you have finished adding items to your basket be sure to click ‘Confirm Reservation’ and check your emails for a confirmation.
  • The payment for your reservation will be taken by us from the payment method saved on your account, the day before your collection date when we get the item ready, you dont need to do anything!

 

Step 3 - COLLECTING YOUR RESERVATION

 

  • We are situated in THINQTANQ Co-working space so when you arrive, press the Borrow Don't Buy buzzer and tell us your name. If you need someone to collect on your behalf you must let us know who beforehand (we will still need to see the ID and proof of address if it is your first loan.)
  • One of our team will come to the door with your item. Please don’t be late for your chosen collection time slot, if you are going to miss it, please give us a call on 01752 393636 to let us know.
  • Collections are done as a click and collect style system, so just turn up and we will do the rest!

 

Step 4 - RETURNING THE ITEMS

 

  • After you are finished with the items, simply return them - clean, in the same condition and on time (or early) - ready for the next Borrower. 
  • There are no time slots for returns. Just come on or before your due date (during our opening hours) buzz Borrow Don't Buy and one of our team will come to receive your item!
  • Leave us a Google Review HERE. Its helps other people find us and benefit from Borrowing! 

 

HAPPY BORROWING!!!

Back to main website: borrowdontbuy.co.uk